Two Rivers DigitalContact usContactCrisis Online Management for Youths
For youth programs across Canada
Your implementation
Built for your team
All modules included. Select your priorities.
Give your team a shared view of each young person, their contacts and their service history.
Discuss this implementationImplementation, Microsoft licences and optional support are scoped separately.
Microsoft Partner
Built with Power PlatformCOMFY by Two Rivers Digital
COMFY connects client records, intake, counselling referrals, appointments and mobile response in your organisation’s Microsoft Dataverse environment. It is built for teams coordinating several youth services around the same young person. Comparing vendors? Read our guide to case management software for youth programs.
Canadian youth-service nonprofits, community agencies and multi-program teams that need to carry intake context into counselling, outreach or short-stay services. Especially useful to evaluate when staff re-enter the same details or lose context between service queues.
Your team needs a Microsoft environment, an administrator and people who can own access rules, service policies and deployment acceptance.
If your main need is fundraising, donor marketing, a hospital EHR or a fully hosted service with no Microsoft administration, start with a different shortlist. Offline working, automated dispatch, clinical decision support and specific external integrations require separate evidence and scope.
COMFY does not provide emergency response or clinical advice. Staff remain responsible for decisions and follow-through.
See the work, then test your version
The product screenshots above use fictional records. These examples show the application’s service-coordination workflows; they are not evidence of customer outcomes.
Find the client, review safe-contact instructions, record the intake and connect the relevant referral or mobile visit. Keep the originating call available for the next worker.
Ask to see: one fictional intake followed through to its linked referral or visit.
Review the referral, coordinate appointments and keep session notes with the client’s service record. Agree which calendar is authoritative and how scheduling conflicts will be handled.
Ask to see: a referral, its appointment and the resulting session record.
Review the linked intake, assign a team, record visit and travel details, and connect the next service. Filter service activity by program and date for review and export.
Ask to see: a visit, its handoff and the underlying records in a filtered report.
An optional Power Pages youth portal supports signed-in requests, messages and appointments. Review it with two evaluation accounts to check record isolation. Explore the youth demo, using fictional information only. It is not monitored as a care service.
The hosted demo evolves separately from the published package. Confirm the release and included features in your evaluation; newer demo features are not automatically included in an installed release. Installation and evaluation guide (PDF).
Plan the whole cost
Compare the same three-year scope across vendors, including your staff’s time for data preparation, testing and administration. Return to the implementation builder or read our guide to choosing youth case management software.
Start with a licensed Dataverse environment and an authorised Power Platform administrator. The managed solution installs the staff app, security roles and Setup Center without client records. Staff need the appropriate Microsoft entitlement and assigned access.
The optional youth portal needs a dedicated standard-data-model Power Pages site in the same environment. Its installer replaces that site’s pages and table permissions. Use a dedicated site, not an existing shared service portal. Your administrator configures identity providers, registration and access.
Email, HR and call centre integration are included. COMFY’s data model is ready to connect through native Microsoft Power Platform adapters. Setup uses the supported connector for your system, with authorised access, field mapping and the applicable licences. Explore the platform’s connectors.
Own the source data, consent and retention decisions, data cleanup, user list, access approvals and acceptance testing. Name the people who will approve workflows, migration results and go-live.
Specify configuration, migration mappings and volumes, attachments, integrations, test imports, reconciliation, training and handoff. Identify who does each task, what is excluded and how exceptions are resolved before quoting. Installation alone does not migrate existing records.
Before real records are used, test limited staff roles and separate youth accounts, verify backups and retention, rehearse migration and approve service procedures. The four-page installation guide provides a fictional-data evaluation sequence.
The package defines Care Coordinator, Field Worker and Review Reader roles. Field-worker access uses record ownership or explicit sharing. The youth portal uses contact-scoped personal records and grants no anonymous access to COMFY data. Validate the actual roles and identity policies in your environment.
Customer records are stored in the customer-selected Microsoft environment. Canadian hosting is a deployment choice, not an automatic property of COMFY. Confirm the region and every connected service. Installation does not automatically grant Two Rivers Digital access to your records.
Your organisation controls consent, safeguarding, access, retention, deletion and privacy requests. Any support access or external integration needs separate authorisation and review. Installing in your own tenant does not establish legal compliance. Read the privacy policy and terms and operating boundaries.
COMFY is listed on Microsoft Marketplace, verified October 20, 2026. Marketplace publication does not certify your organisation’s privacy compliance, clinical practice or deployment readiness.
Which COMFY? Crisis Online Management for Youths is published by Two Rivers Digital. It is unrelated to ComfyUI and other similarly named products. COMFY has its own package and environment; our separate EPI implementation is not evidence of COMFY features or customer results.
COMFY (Crisis Online Management for Youths) is youth case management software for Canadian youth-service organizations, built by Two Rivers Digital on Microsoft Power Platform. It connects client records, intake, counselling referrals, appointments and mobile response in the organization's own Dataverse environment, with an optional youth portal.
Updated
Bring one workflow
Tell us your programs, staff count, current system and the handoff you want to improve. We can walk through a fictional case and identify the package features, configuration and separate work your organisation would need.
Use business information only. Do not include youth records or clinical details. Already installed? Get product support.